If you’re a current Vivo user, you don’t have to worry if your gadget gets corrupted because you already have the Vivo Service Center service. Although it has not existed in Indonesia for very long, the development that Vivo experiences is very rapid. This is nothing more than a customer who always outsources this product.
Since 2014, Vivo has set foot in Indonesia. It didn’t take long for this product to finally be felt by all Indonesians in various regions. The problem of gadgets is very competitive in the country, so the rapid development by the company.
Finally because of the trust from consumers, vivo decided to present the Vivo service center. Generally it is a technical product that requires an official place of repair. This is because only the affiliates understand a part of each mobile phone issued.
The presence of the service center not only opens up opportunities for customers to freely lodge complaints, but also opens up opportunities for Indonesian people to participate as employees in this field. Both are certainly equally beneficial.
How to contact the Biomedical Service Center
As a form where customer satisfaction is part of what the company wants, you can contact the Vivo Service Center in various ways. The first method is that you can make a complaint in the chat on the official WhatsApp account of Vivo. In addition, you can also contact them through the chat support that you can find on the official Vivo website.
Another way is to make a call using a public phone or a mobile phone (0821-5089-0638). But when you are talking, you have to prepare a pulse so as not to break it in the middle of the conversation. The Vivo Service Center has different times to accept your complaint.
If you would like to contact us via chat support, it will be provided from Monday to Friday from 10.30 to 17.30 WIB. If you want to get in touch via WhatsApp, Vivo offers a service from 09.00 to 17.00 WIB from Monday to Sunday. By phone from Monday to Sunday from 09.00 to 18.00 WIB.
It is different if you complain about problems related to gadgets through Vivo’s official email. After that, there is no limit on the time and date on which you can file a complaint, but you will be replied to according to the time and performance of your Vivo employees. Just adjust it according to the urgency of the problem.
However, if you want to answer your problem immediately and give a solution, it is better to go directly to the service center location. There, you can get in touch directly with Vivo employees. The problem will also be solved soon.
Service Fee Schedule at Vivo Service Center
In fact, the fees for the services offered by the Vivo Service Center vary. It depends on the type of damage and also the type of cell phone in vivo that is problematic. For the in vivo S Pro series mobile phone type, the repair price starts from 79,000 units to 1.67 million units. The repair price is the most expensive if there is a problem with the main board of the phone.
Then for the type of mobile phones, the Vivo S1 series has a repair price ranging from 97,000 to 1.56 million rupiah. If the cheapest repair price is in the headset and the most expensive repair remains in the mainboard repair. Just like humans, the mainboard is the brain of a mobile phone, so it can cost a lot of money if you run into problems.
In addition, service prices for the in vivo-critical Z1 Pro mobile phone type range from 98,000 to 1.7 million. The price given is actually not that good for vivo X, Y, and V series phones.
Seeing that the price is not cheap at the in-vivo service center, it is necessary to maintain and use it carefully so as not to actually damage the mobile phone. Especially until damage is found to the mainboard. Then the money you have to prepare can reach millions of rupiahs. Of course, this is not a big deal.
How to verify the location of the Vivo Service Center
With the trust of customers year after year, Vivo has service centers spread all over the streets of Indonesia. This is because all the scattered customers want to get a fix directly on the official Vivo store if they are having trouble with their phone’s performance.
You can check if your city or nearest city has a Vivo Service Center. This is so that in case there is a problem with the gadget, you can communicate it directly through the complaint service and bring it in for repair at the nearest service center.
The way to check the location of the Vivo Service Center is to visit the official website of Vivo. Visit the vivo.vom/id/support/service-center web and you can immediately select your location or the location closest to you. When the area selection is complete, the full address of the store will be displayed on the screen of your mobile phone or laptop.
Vivo products that are already known by all people, since the price range given is very correct in the pockets of the Indonesian people. This is why Vivo is able to rapidly expand and reach its branch offices in every region of Indonesia.
If you are looking for a location of the Vivo Service Center near your city on the official website, you will see the opening hours of the office and the work phone number you can contact. You can use it to contact the other side first to see if you can solve the problem with your phone.
Requirements to become an employee of Vivo Service Center
Vivo also opens up vacancies for those of you who want to pursue a career in the company. However, I can only work in a branch office in Indonesia. Vivo is known to be a mobile phone product officially produced by China, not Indonesia. However, it has an official branch in Indonesia.
If you want to pursue a career and have the opportunity to become an employee in the Vivo service center sector. That way, you’ll have a lot of opportunities. You just need to visit the official vivo website and select the vivo carrier and job options. If there are vacancies, there is a Customer Service Junior Supervisor section.
This position is in the After-sales Service field, which means that you will work in the field to modify the gadget if there is a complaint. But, of course, the requirement is that the field of your work or the graduate must be related to it, for example, an IT graduate. Work experience or a degree related to it is required.
You can monitor from multiple split, split-up platforms related to jobs. If you are lucky, you will fill the desired position and register as soon as your qualifications are met. Don’t be afraid to go to war before you try it.
You can only become an enthusiast of the produced product or participate in the development of existing products. Both contribute to Vivo, so both are good. Working in vivo service centers can also help with the problems that consumers experience with their mobile phones.